CONTACT THE TICKET OFFICE
HOURS: Monday through Friday, 11 am to 6 pm
The ticket office will have shortened Holiday hours 11AM-3PM, Dec. 20-21, and Jan. 2-4. It will also be closed Dec. 24-Jan. 1.
The Bass Concert Hall Ticket Office is open for in-person sales Monday through Friday 11 AM to 2 PM inside the lobby and 2 PM to 6 PM at the outside windows, and an hour and a half before performances.
CONTACT GUEST SERVICES
HOURS: Monday through Friday, 9 am to 5 pm
Please contact guest services for Lost & Found and general questions about upcoming performances.
PARKING: To purchase parking in advance visit:
CONTACT US DURING AN EVENT
The following phone numbers are answered during events. If you need us to contact a guest, be sure to have their seat location available.
BASS CONCERT HALL: 512.471.0611
McCULLOUGH THEATRE: 512.471.0805
BATES RECITAL HALL: 512.475.7127
HOGG MEMORIAL AUDITORIUM: 512.471.3749
B. IDEN PAYNE & OSCAR BROCKETT THEATRES: 512.471.5793
TOUR & GALLERY INFORMATION
Bass Concert Hall is now offering guided tours of the lobby and backstage areas as well as in-depth information about the renovations and artwork that is located throughout the venue. In addition, the lobby of Bass Concert Hall is open to the public from 11am – 2pm, Monday – Friday for self-guided tours.
Texas Performing Arts is proud to exhibit eleven modern and contemporary sculptures from the Metropolitan Museum of Art in and around Bass Concert Hall as an initiative of the Landmarks public art program. We are also pleased to exhibit rotating galleries of two dimensional artwork provided by local artists and organizations.
The following items and services are available to patrons of Texas Performing Arts:
ASSISTIVE LISTENING DEVICES
BINOCULARS $5 per pair (rental only).
BOOSTER SEATS Limited supply
COAT CHECK $2 per item.
EAR PLUGS $2.00.
LOST & FOUND If you believe you have misplaced an item during your visit, please call 512.471.0611.
The following are standard policies for Texas Performing Arts venues. All policies are subject to change.
ASSISTANCE DURING PERFORMANCES
Please contact the nearest Usher, House Manager or Security Officer.
All persons and bags are subject to search.
Guests are welcome to bring their own booster seats and/or car seats at the discretion of management.
CAMERAS & RECORDING
Photography is only allowed in the lobby areas of our buildings.
CELL PHONES & PAGERS
Please power off your cell phones and pagers prior to entering our venues.
Texas Performing Arts welcomes children of any age accompanied by an adult. Every person entering the hall must have a ticket including children and infants.
Concession stands will be open in the lobby to provide beverages. In Bass Concert Hall there is a Cafe on Level 3 that opens 1.5 hours prior to curtain time for most performances.
There is no set dress code at Texas Performing Arts performances.
LOBBY & HOUSE OPENING TIMES
The lobby usually opens 1.5 hours before the event’s scheduled curtain time.
Every performance has its own policies for seating guests who arrive late.
RESTROOMS & WATER FOUNTAINS
In Bass Concert Hall there are Women’s Restrooms on the House Left side of every lobby floor. On the House Right side of the lobby, Men’s Restrooms are located on floors 2, 4 and 6, with additional Women’s Restrooms on floors 3 and 5. Drinking Fountains are located just outside the restrooms on each lobby level in Bass.
SIGN INTERPRETED PERFORMANCES
Typically for Broadway Across America tours that perform at Bass Concert Hall, the Saturday matinee performance is Sign Language Interpreted (ASL).
Smoking is not allowed in any Texas Performing Arts venue.